We offer FREE standard delivery on all orders placed on our website where the value is over $100. This means if you spend a minimum of $100.01 per transaction you will have free standard delivery applied to your order.

We use PBT Couriers as our chosen carrier, and once your order has been handed over to the carrier, we will send you a confirmation email. Carriers do not operate or deliver on Public Holidays.

Please allow an additional 1-2 working days for delivery to rural addresses. This includes both standard and express delivery options.

PLEASE NOTE WE DO NOT DELIVER OUTSIDE OF NEW ZEALAND.

We also do not deliver to WAIHEKE ISLAND, STEWART ISLAND, CHATHAM ISLANDS OR TO PO BOX ADDRESSES.

We strive to have your order with you within 3-5 working days, where a signature will normally be required on arrival. You can nominate an alternative delivery address (such as your place of work) at the time of ordering if this is more convenient for you.

We strive to have your order with you within 2-3 working days as long as the order is placed by 12 pm. A signature will normally be required on arrival. You can nominate an alternative delivery address (such as your place of work) at the time of ordering if this is more convenient for you.

Delivery timeframes are estimates only. If you have not received your order within the estimated delivery time, or have any other questions about your order, please contact customer service here.